Mando was very patient explaining and…
Mando was very patient explaining and answering my questions.
roomvu.com (roomvu.com) has a 4.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 91% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and patient staff for providing clear guidance during personalized onboarding sessions. People also appreciate the fantastic service and extremely smooth user experience when successfully connecting their various social media accounts and learning new platform features. However, some people mentioned experiencing frustrating customer support interactions, delayed responses, and significant difficulties with content accuracy that made social media posts look repetitive. A few reviewers also noted unfulfilled promises regarding system features, technical limitations with editing slides, and unexpected problems with account billing and automatic renewals.
Auto-generated from all reviews of this business. For reference only.Mando was very patient explaining and answering my questions.
Small tech glitch but we’ll work it out and move forward. Very understanding of my lack of computer. AI, and social networking. I know we can work this out just from our short initial conversation
Maria was very hrlogf. She made a believer out of me that RoomVu is a great resource at a reasonable cost. The number of features she talked about is a bargain at any price. Thank you Maria for a great presentation.
Mando answered all my questions and concerns. If he didnt know the answer, he was checking in with staff that could. He was truthful about the functions provided on the package I paid for and made recommendations when possible.
Arya was a true wealth of knowledge across a broad range of social media topics, including the impact and effectiveness of adding personal video clips (ie. restaurants, local events, etc) to augment the automated RoomVu scheduled media, and the importance of geographic focus to build (or rebuild) a database with actual engagement. This session was truly refreshing.
Arya was amazing with walking me through how the program works and how to get the most out of it. He is very knowledgeable and explained everything clearly.
He was outstanding and walked me through everything!!! Very friendly and professional! Thank you
Have worked with Joss several times. He is terrific
Totally knowledgeable answered questions I didn't even know I had, showed me how to do things I had no idea I could even do. I am totally happy with this service so far arya was polite, patient, good-natured friendly excellent customer service
Mando was very patient! He is willing to have us repeat questions until we received answers which make sense to us.. He is quite a good conversationalist, and has a nice sense of humour.
Mando was very patient with this baby-boomer, answering my questions, offering guidance, and Suggestions to help me along my Roomvu journey.
Thank you for sharing your experience, Edwin! We’re glad you felt comfortable asking questions and that you received the guidance and suggestions you needed to navigate your Roomvu journey. There’s always a lot to discover, and we’re happy to help make the learning process easier along the way. We appreciate your trust and wish you continued success with Roomvu!
Today was a great day with Roomvu, I had a great training session with Ms. Maria and Trainee Ms. Kat. Mari’s knowledge is impressive, she has the patience and amazing attitude, Thanks Kat for helping me with so many unanswered questions. Asad Zafari
Thank you so much for the wonderful feedback, Asadullah! It’s great to know that your questions were addressed and that you came away with a better understanding of how to make the most of Roomvu. We truly appreciate you taking the time to share your experience with us. Wishing you lots of success as you put everything you learned into action!
Hannah helped me today to set up different features of my account and was very friendly and helpful. I totally recommend her .
Thank you for the wonderful feedback! We’re glad you had a positive experience getting your account features set up and found the session helpful. We really appreciate your recommendation, and we hope the new features help you get even more value from Roomvu!
Rick explained several things I was confused on. He made everything clear!
Thank you for your feedback, Keeley! We’re glad the session helped clear up the things you were unsure about. Clear explanations and practical demonstrations can make a big difference when getting familiar with a platform like Roomvu. We appreciate you taking the time to share your experience, and we hope you continue discovering even more of what Roomvu has to offer!
My onboarding call with Jose was fabulous. I am just beginning the service but so far very impressed.
Thank you for the great review, Sheila! We’re thrilled to hear your onboarding experience was fabulous and that you’re already impressed with Roomvu. You’re just getting started, so we hope the experience continues to exceed your expectations as you explore everything the platform has to offer. Wishing you a fantastic start with Roomvu!
Arya was so helpful and he walked me through all the things I wanted to know about my Roomvu dashboard. He was so good at explaining that we ended up having so much time left so he offered to show me more things that I haven’t been taking advantage of. Even after that, we still finished in 42mins, 8mins sooner than the 50mins allotted for this meeting. Great job Arya! You deserve a raise or a promotion! :)
Thank you for such a fantastic review, Max! We love hearing that you were able to cover everything you needed and still have time to explore additional features. That’s exactly the kind of experience we want every customer to have. We truly appreciate your kind words and support, and we look forward to supporting you!
Arya was helpful, friendly, and was able to answer all my questions.
Thank you for the kind review, Cassie! We’re glad you got the answers and guidance you needed and that you had such a friendly experience along the way. We appreciate you taking the time to share your feedback and hope to continue being a helpful part of your Roomvu journey!
Great call, very knowledgeable
Thanks for the great feedback, James! We’re glad you found the call valuable and came away with helpful insights. We We hope to connect with you again soon!
She was very efficient and answered my doubts, and verified that she really has a problem with the system, very polite.
Thank you for sharing your experience! We’re glad our team was able to listen carefully, and address your concerns. We look forward to getting everything running smoothly for you!
Excellent communication skills and explained in a way that I could understand. Made it seem achievable for a newer social media person.
Thank you for the wonderful feedback, Margareta! We’re especially glad to hear that everything was explained in a way that felt approachable and achievable. Getting started with social media can feel overwhelming, so making the process easier to understand is exactly what we aim for. We appreciate you sharing your experience, and we’re excited to see you build confidence and make the most of Roomvu!
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