roomvu.com (roomvu.com) has a 4.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 91% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and patient staff for providing clear guidance during personalized onboarding sessions. People also appreciate the fantastic service and extremely smooth user experience when successfully connecting their various social media accounts and learning new platform features.
However, some people mentioned experiencing frustrating customer support interactions, delayed responses, and significant difficulties with content accuracy that made social media posts look repetitive. A few reviewers also noted unfulfilled promises regarding system features, technical limitations with editing slides, and unexpected problems with account billing and automatic renewals.
Auto-generated from all reviews of this business. For reference only.
Beware of unauthorized debits from your bank account
The videos are fine for marketing. However, I don't recommend using this service. On two occasions they have debited my bank account 2 times in one month. The first time it happened they gave me a quick refund, which was great. The second time it happened, which is this month (2/26) they not only debited my bank account for the monthly fee but 14 days later, they debited $299.97 from my bank account and will not return my calls or emails. That means they took approximately $400 in 14 days.
Reply from roomvu.com2026-06-11
Simone, thank you for bringing this to our attention, and we sincerely apologize for the frustration this situation has caused.
Based on our review, it appears there may have been a billing error related to your account. We take issues like this very seriously and understand your concern regarding the charges.
Unfortunately, once a charge is disputed through a financial institution, the funds are placed into a formal dispute process and we are often unable to issue a direct refund while that process is active. This can sometimes delay the resolution, even when we would otherwise be able to address the matter immediately.
We regret the inconvenience this has caused and would welcome the opportunity to review the details of your account with you directly. Please contact our support team at [email protected], and we will ensure your case receives prompt attention.
Thank you for your feedback, and again, we apologize for the experience.
Thank you for your feedback, David!
We believe great support means taking the time to ensure our customers have the information and confidence they need to make the most of the platform.
We look forward to continuing to assist you with Roomvu!
Arya from Roomvu support was amazing. He had such patience answering all my questions and dealing with my concerns 1 by 1. We were able to get my audio intro recordings working, update my AI images, and learned how to schedule my own posts.
Reply from roomvu.com2026-06-15
Leslie, thank you for sharing your feedback!
Going through concerns one by one and not stopping until everything works, audio intros, AI images, and your own post scheduling is exactly the kind of thorough session we want every client to walk away with.
We are glad it all came together and look forward to seeing you put those tools to use!
Super informative. Not being a techy myself, I much appreciated Eynhar's patience as well as his knowledge. He answered every question, clear and concisely. Could not have been better. Being in sales myself for over 30 years I can recognize some one who goes above and beyond, and that was Eynhar!!!
He should train all of your other Customer Service Reps!
Reply from roomvu.com2026-06-16
Thank you for your wonderful feedback, Ron!
We're thrilled to hear that your session was informative. Helping customers feel confident and comfortable with the platform, regardless of their technical background, is exactly what we strive for.
Thank you for taking the time to share your experience, and we look forward to continuing to help you succeed with Roomvu!
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