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Media & Publishing

roomvu.com

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104 reviews

4.6104 reviews
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About roomvu.com

Data updated
Website
roomvu.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
91% (10/11)
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Is roomvu.com legit?

roomvu.com (roomvu.com) has a 4.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 91% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and patient staff for providing clear guidance during personalized onboarding sessions. People also appreciate the fantastic service and extremely smooth user experience when successfully connecting their various social media accounts and learning new platform features. However, some people mentioned experiencing frustrating customer support interactions, delayed responses, and significant difficulties with content accuracy that made social media posts look repetitive. A few reviewers also noted unfulfilled promises regarding system features, technical limitations with editing slides, and unexpected problems with account billing and automatic renewals.

Auto-generated from all reviews of this business. For reference only.

What people say

Arya took the time to help me set up the first time!

Arya took the time to help me set up my account connect all my social accounts, and all my logos and branding. I thought I was completely unprepared for the meeting, but he was able to walk me through all of it. I really appreciated his time and patience even though I am tech challenged. He made me feel like 1 million bucks. I really appreciate his time to walk me through all the ways to get help and I look forward to seeing the results of RoomVu and how I can help me build my business as a real estate professional. Thank you I look forward to leaving many positive reviews of this platform in the days months and years to come.

Reply from roomvu.com2026-06-25

Thank you, Jeffrey! Getting a client from uncertain and unprepared to fully set up and genuinely excited in a single session is one of the most rewarding outcomes we can achieve at Roomvu. We are thrilled the platform is already feeling like an investment in your future, and we are committed to being there every step of the way as your business grows. We look forward to a long journey together!

Roomvu’s support has been incredibly disappointing

Roomvu’s support has been incredibly frustrating. On June 15, I was promised a callback from their support team — it never came. I scheduled another appointment on June 18 to get answers about my billing issue. During that call, the system said it was connecting me to a live agent, then simply disconnected. I’ve been a paying customer trying to resolve a legitimate account problem, and instead of help, I got broken promises and a dropped call. Their support system isn’t working, and their team isn’t following through. Very disappointed.

The breakout rooms for support at…

The breakout rooms for support at Roomvu have been incredibly helpful for understanding all the features available to us. I spoke with Arya, and he walked me through everything step‑by‑step in a way that finally made everything click. I’m so happy with this platform and highly recommend it to anyone looking for real support and powerful tools.

Reply from roomvu.com2026-06-22

JoAnn, thank you for such a wonderful review, and for the recommendation! The daily group sessions exist precisely for moments like the one you described: when everything finally clicks and the platform's full potential opens up. We are glad that happened for you and look forward to continuing to be that resource whenever you need it.

Walked me through set-up

Walked me through set-up, affordable solution for something I don't have time for. Looking forward to seeing the results!

Reply from roomvu.com2026-06-18

Brent, that is exactly what Roomvu is built for! Handling your marketing so you can focus on what you do best! Thank you for sharing your feedback. We are glad the setup went smoothly and that the value was clear from the start. We are just as excited as you are to see the results come in!

Maria

Maria, very knowledgeable and professional 👏 I was shown areas on the platform that I haven't seen or used yet. I will definitely recommend other associates of mine because of what she shared today.

Reply from roomvu.com2026-06-18

Kristy, thank you for your review! Uncovering parts of the platform that clients have not yet explored is something we actively encourage in every session, because there is always more value to be found. We look forward to welcoming your associates to Roomvu!

Both Arya and Joss where very helpul

Both Arya and Joss where very helpul. Both made navigating and instructions easy to understand. I will be back for further sessions.

Reply from roomvu.com2026-06-16

Chris, thank you for your review! Making navigation and instructions feel genuinely clear and easy to follow is something we invest in deeply at Roomvu, and we are glad that came through. We look forward to welcoming you back for your next session!

Maria was great and extremely…

Maria was great and extremely knowledgeable. She helped me connect all my social medias and walk me through the site. She made the conversation flow smoothly and truly is an asset to the Roomvu family.

Reply from roomvu.com2026-06-16

Veronica, thank you for such a warm review! Getting all your social media channels connected while making the whole experience feel natural and conversational is exactly the standard we set at Roomvu. We are glad the session delivered that and look forward to seeing your presence grow across those platforms!

5 items reviewed

Was able to clarify about 5 items. Although covered many areas, unfortunately unable to perform them accordingly due to inability to edit videos and slides text.

Reply from roomvu.com2026-06-16

Thank you for your feedback, Lucy! We're glad we were able to help clarify your questions and walk through multiple areas of the platform during your session. We also appreciate you highlighting the challenges you experienced with editing video and slide text. Our team is continuously working to improve the user experience, and feedback like yours helps us identify areas where we can do better. If you'd like additional assistance with content editing or platform features, our support team is always happy to help.

Maria was my Great host for my introduction…

Maria was my host for my introduction to RoomVu, she was Amazing! Maria was patient with my low tech knowledge… she worked with me like a whiz… making me feel I had made the right decision when choosing RoomVu ! Thank U 4 assigning her to my appointment! God bless!

Reply from roomvu.com2026-06-12

Thank you for your wonderful feedback, Stella! We understand that learning a new platform can sometimes feel overwhelming, and we're glad you felt supported, comfortable, and confident throughout the process. Helping our customers feel empowered, regardless of their technical experience, is something we take great pride in. Thank you for choosing Roomvu, and we look forward to supporting your success every step of the way!

HORRIBLE CHOICE!

HORRIBLE CHOICE ON MY PART. I SHOULD HAVE VETTED THIS COMPANY BEFORE PURCHASING THEIR SERVICE. THEY POST IRRELEVANT MATERIAL. FOR EXAMPLE, I'M AN INSURANCE AGENT, THEY POST FAKE REVIEWS ABOUT HOW SOMEONE LOVED MY LIVE MUSIC SET!! THEY POST INNAPPROPRIATE IMAGES THAT HAVE NOTHING TO DO WITH INSURANCE OR THE SERIOUS NATURE OF THE SITUATION HERE IN CA. AS THE OWNER, I CAN'T EVEN MAKE CONTENT OR MUSIC/VIDEO CHANGES. THE LIST GOES ON. I REACHED OUT ON THE 7TH DAY (LAST DAY TO ASK FOR REFUND)...DECLINED. THIS WAS SUPPOSED TO BE AN EASY WAY FOR ME TO ADVERTISE MY BUSINESS SO I COULD FOCUS ON MY BUSINESS. NOPE! IF YOU DON'T CHECK THE CONTENT DAILY, IT WILL BE WRONG MORE THAN 50% OF THE TIME. DON'T WASTE YOUR MONEY. HIRE A CONTENT CREATOR ON FIVRR INSTEAD!

Reply from roomvu.com2026-06-15

Thank you for your feedback, Bobbi. We're sorry to hear that Roomvu did not meet your expectations. We would like to clarify that users can explore our content through a free account before subscribing, and we offer a 7-day money-back guarantee for new subscribers who wish to evaluate the service. We respectfully disagree that the content is irrelevant. Our content is selected specifically for insurance professionals and may include a mix of industry-related and general-interest topics. Users can customize their preferences and remove content they do not wish to share. We do not post fake reviews. If an incorrect review is ever associated with an account, we encourage users to report it so our team can investigate and resolve the issue. While some features, such as music selection and certain video edits, are limited due to copyright and technical constraints, users can create their own content and personalize many aspects of their marketing. We value customer feedback, continuously improve the platform, and remain committed to finding fair solutions when concerns arise. Thank you for sharing your experience.

Maria was very informative and patient…

Maria was very informative and patient with helping me setting up my social media .she takes her time to explain and guide you through it. I would highly recommend her if you have any issues with your account she will help you and do it with patience.

Reply from roomvu.com2026-06-11

Thank you for your wonderful feedback, Carolann! Taking the time to guide customers through social media setup and ensuring they feel comfortable with every step is a standard we work hard to maintain. We appreciate your recommendation and your trust in Roomvu. If you ever need assistance in the future, our team is always here to help you get the most out of the platform!

nancy was very helpful in explaining…

nancy was very helpful in explaining all of the Roomvu features and benefits of configuring the Roomvu platform for maximum benefits.

Reply from roomvu.com2026-06-11

Thank you for your feedback, Karen! Helping our customers make the most of Roomvu's features and tools is exactly what we strive for. We appreciate you taking the time to share your experience and look forward to supporting your continued success with Roomvu!

Outstanding on boarding experience with Marie Clara

Hello, I would like to share my feedback regarding Marie Clara and the onboarding experience she provided. Marie Clara was the Roomvu representative who conducted my Zoom onboarding session and helped me set up my social media platform. Her performance was excellent from start to finish. She was highly professional, knowledgeable about the product, and demonstrated a thorough understanding of the platform’s features and capabilities. What stood out most was her ability to explain everything clearly and in detail while remaining patient and attentive throughout the entire process. She took the time to answer all of my questions, ensured I understood each step, and made the onboarding experience smooth and enjoyable. Marie Clara is a tremendous asset to your team. Based on my experience, I would give her a 5-star, A+ rating without hesitation. Her professionalism, product knowledge, communication skills, and customer service exceeded my expectations. Thank you, Marie Clara, for providing such an exceptional experience. Sincerely, Matthew Short Nickel City Funding, Inc.

Reply from roomvu.com2026-06-11

Thank you, Matt, for your detailed and thoughtful feedback! Providing professional, patient, and step-by-step guidance is exactly what we aim for, especially when helping clients set up and get comfortable with the platform. We truly appreciate you taking the time to share your experience. We look forward to continuing to support you as you explore and grow with the platform!

Marie did a nice and quick job setting…

Marie did a nice and quick job setting up my Linkedin account and other set ups. Professional help, Maria made it fast and easy.

Reply from roomvu.com2026-06-11

Thank you for your feedback, Richard! Getting accounts configured efficiently is an important part of helping you start using the platform without delays, so it’s great to know the process felt easy for you. We look forward to supporting you as you continue using Roomvu!

Rick in Roomvu..

I have been using Roomvu for the last three years to advertise my business on social media, and I am very happy with their services. I am still continuing with Roomvu because of Rick. He is very knowledgeable concerning computer technology. I'm really looking forward to the meeting with Rick so I can learn every detail about their platform. I make sure to be available to attend Rick regularly despite my busy schedule. I am amazed and really appreciate Rick's professionalism and knowledge. Thanks a million, Rick, for helping me and making it easy to use the latest technology!!

Reply from roomvu.com2026-06-11

Thank you for your thoughtful feedback, Swapna! We’re glad to hear you’ve had a positive long-term experience with Roomvu and that you continue to find value in the platform. We truly appreciate your continued trust and commitment, and we look forward to supporting you as you keep exploring new features and getting even more value from Roomvu!

Very nice and friendly

Very nice and friendly, I was running late to our meeting and she was nice enough to wait for me

Reply from roomvu.com2026-06-08

Thank you for your feedback, Mario! We understand that schedules can get busy, and we're happy to hear you felt welcomed and accommodated. Providing a friendly, supportive experience is something our team strives for every day. We look forward to helping you get the most out of Roomvu!

Maria knows how to explain the platform…

Maria knows how to explain the platform clearly and precisely. Very personable and open to answer any questions I had along the way!

Reply from roomvu.com2026-06-08

Thank you for your wonderful feedback, Tracy! Clear guidance and taking the time to answer every question are important parts of the support experience we strive to provide. We are always here whenever you need assistance or want to explore more ways to get value from Roomvu!

Amazing Onboarding Experience

I subscribed for this service on June 3 2026 and the very next day on June 4, Roomvu initiated onboarding call. I had an amazing experience with the onboarding professional JOSS who understood my requirements in detail and helped me navigate my goal of broadcasting my Real Estate Listing to various social media platforms within just one hour. Right from the moment the call started, JOSS was extremely professional and very patient despite me being not computer savvy. Thank you JOSS for the excellent professionalism and knowledge which truly deserves great appreciation.

Reply from roomvu.com2026-06-05

Thank you, Francis, for taking the time to share such a detailed review! We're thrilled to hear that your onboarding experience exceeded expectations and that Joss was able to help you get everything set up quickly and efficiently. It's especially rewarding to know that his patience, professionalism, and ability to explain the platform clearly made the process comfortable and productive. Helping our clients achieve their goals, regardless of their technical background, is exactly what we strive for. We truly appreciate your kind words and look forward to being part of your continued success with Roomvu.

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