Roomvu’s support has been incredibly disappointing
Roomvu’s support has been incredibly frustrating. On June 15, I was promised a callback from their support team — it never came. I scheduled another appointment on June 18 to get answers about my billing issue. During that call, the system said it was connecting me to a live agent, then simply disconnected. I’ve been a paying customer trying to resolve a legitimate account problem, and instead of help, I got broken promises and a dropped call. Their support system isn’t working, and their team isn’t following through. Very disappointed.