roomvu.com (roomvu.com) has a 4.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 91% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and patient staff for providing clear guidance during personalized onboarding sessions. People also appreciate the fantastic service and extremely smooth user experience when successfully connecting their various social media accounts and learning new platform features. However, some people mentioned experiencing frustrating customer support interactions, delayed responses, and significant difficulties with content accuracy that made social media posts look repetitive. A few reviewers also noted unfulfilled promises regarding system features, technical limitations with editing slides, and unexpected problems with account billing and automatic renewals.
Auto-generated from all reviews of this business. For reference only.Joss was very professional. Great listener; very clear responses.
Thank you for the great feedback, Emmanuel! We’re glad to hear the session felt professional, focused, and easy to follow. Taking the time to listen carefully and give clear answers is an important part of making onboarding genuinely useful. We appreciate you sharing your experience and hope to see you again as you continue with Roomvu!
Josh was very helpful and answered all my questions. He was very patient in the process and supportive. He provided insight into the tools and help troubleshoot my problems.
Thank you for sharing your feedback! Answering questions, offering genuine insight into the tools, and troubleshooting problems on the spot is exactly the kind of well-rounded support we want every client to experience at Roomvu. We are glad it all came together in your session and look forward to being here whenever you need us!
Maria was Great! Maria provided a lot of valuable and helpful information in a manner that was easy to understand. I enjoyed her energy and the ability to answer questions quick and easy with the right flow to follow along. I enjoyed the process and the breakout rooms to target what’s important for each attendee. I also like how they can transfer you over to different rooms once your questions have been answered. Thank you and keep doing a great job!!
Thank you for such a thoughtful review, Jaime! We’re especially glad you enjoyed the breakout-room format. Making support more focused and giving customers the flexibility to move between sessions based on their questions is something we’ve found really valuable, so it’s wonderful to hear that worked well for you. We appreciate the encouragement and look forward to having you back whenever you need us!
Joss was very knowledgeable of the application and answered all my questions
Thanks for the great feedback, Regina! We’re happy to hear that we were able to give you clear answers and help you feel more comfortable with the platform. We hope you’ll enjoy putting everything you learned into practice, and we’ll be here whenever you need us again!
Joss was patient and knowledgeable and was courteous He literally changed my mind for better about the app. Thank you so much!!
Thank you for the wonderful feedback, Rachel! Helping customers feel more confident and positive about the platform is exactly the kind of experience we hope to create. We truly appreciate you sharing this and are excited to have you with us!
Great service. Had a 1 on 1 with Maria and she was on time and very helpful. Thanks for the honest guidance, it is appreciated.
Thank you for sharing your feedback, Amit! We’re glad to hear your one-on-one was timely, helpful, and genuinely useful. We really value honest guidance because our goal is to make sure you feel confident and supported as you use Roomvu. We appreciate your trust and look forward to seeing you again and helping you make the most of the platform!
Maria was just very accommodating and followed through with a text message. Very helpful.
Thank you for your thoughtful review, Brad! We're so glad to hear you felt well taken care of and that the follow-up was helpful. Staying responsive and making sure our customers have the support they need is something we truly value. We appreciate you taking the time to share your experience and are happy to have you with Roomvu!
Thank you Maria very helpful and informative
Thank you for your kind feedback, Sara! We're delighted to hear you found your experience both helpful and informative. We're glad we could make your experience with Roomvu a positive one. We look forward to continuing to support you!
Ayra was gr8!!! Helped me on so many levels ...very efficient with our little window of time. Highly recommend.
Thank you for your fantastic review! Helping our customers get practical answers and make the most of every meeting is exactly what we aim for. We truly appreciate your recommendation and look forward to continuing to support your success with Roomvu!
Arya was very kind and straightforward. He made it very easy to understand things, and I had a pleasure talking with him. It was a great meeting and he taught me a lot about the program.
Thank you for your wonderful feedback, Ethan! We're delighted to hear your session was easy to follow and that you came away with a better understanding of the platform. Helping our customers learn how to get the most out of Roomvu in a clear and approachable way is exactly what we strive for. We wish you continued success as you put everything you've learned into action!
joss made my onboarding process seamless. he explained everything in detail and was very patient with me.
Thank you for your thoughtful review, Linnette! Taking the time to explain the platform thoroughly and ensuring every customer feels comfortable getting started is something we care deeply about. Thank you for choosing Roomvu, we're excited to support you as you begin making the most of everything the platform has to offer!
Joss helped me tremendously with editing my branding and brokerage info. Talked me down off a ledge when I got frustrated with my lack of technology skills. Thank you
Thank you for sharing your experience, Cheryl! Learning new technology can sometimes feel overwhelming, and we're happy we could help make it a more enjoyable experience. We're always here whenever you need a helping hand!
I had a really great session with Arya. He was ao good to make me understand the platform.
Thank you for your kind review, Sridhar! We're delighted to hear you had such a great experience and that the session helped you better understand how to use the Roomvu platform. Our goal is to make getting started simple and give every customer the confidence to take full advantage of the tools available. We're excited to be part of your marketing journey and look forward to supporting you along the way!
Joss was a big help getting my Roomvu account set up and answered all my questions.
Thank you for your kind review, Tracy! Starting off with a solid understanding of the platform can make all the difference, and we're glad we could help you get there. We wish you all the best with Roomvu!
Aray was knowledgeable. He guided the process with clarity & patience.
Thank you for your kind feedback, Lance! We're pleased to hear your session was clear, informative, and easy to follow. Providing thoughtful guidance and helping our customers navigate the platform with confidence is what we strive for every day. We are grateful to have you as part of the Roomvu community!
Maria was AMAZING!!! Not only did she explain in easy terms how to do things she was patient and very knowledgeable. If I could I would give her a 10 instead of only 5 stars.
Thank you so much for your incredible feedback, Lynne! Making the platform easy to understand and creating a welcoming, supportive learning environment is exactly what we aim for. Your kind words, and your "10 out of 5 stars" compliment mean a great deal to us! We truly appreciate your support and look forward to being part of your continued success with Roomvu!
Arya was very professional and very efficient in getting things set up for me. Hopefully I get to work with him again, he made the setup quite simple on my end.
Thank you for your wonderful feedback, Scott! Our goal is to make the onboarding process as seamless as possible so you can focus on growing your business from day one. We look forward to continuing to support you throughout your Roomvu journey!
Arya was very knowledgeable and able to explain everything to me in non technical terms. Answered all my questions.
Thank you for your wonderful feedback, John! We're so glad to hear your session was clear, informative, and easy to understand. Making complex features simple and ensuring every question is answered is exactly what we strive for. We look forward to continuing to support your success with Roomvu!
Maria was Very helpful and resolved any issues or questions I had quickly.
Thank you for sharing your experience, Carol! It's wonderful to know you received the help you needed and that your questions were resolved promptly. We’re committed to making sure our customers can move forward with confidence, and we're glad we could do that for you.
RoomVu has a great group of individuals assisting with the new era of online presence. Although I’m still learning RoomVu’s features and all their newest upgrades I must say their team members are always professional willing to help and they offer breakout rooms for learning the tools! I have experienced some technical difficulties and they were able to connect me with Arya who was able to solve the matters immediately!
Thank you for your amazing feedback! We're delighted to hear you've had such a positive experience with our team and that you're finding our training sessions and breakout rooms helpful as you learn the platform. We're also glad your technical issue was resolved quickly so you could get back to making the most of Roomvu. We truly appreciate your kind words and look forward to continuing to support your success with Roomvu!
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