roomvu.com (roomvu.com) has a 4.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 91% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and patient staff for providing clear guidance during personalized onboarding sessions. People also appreciate the fantastic service and extremely smooth user experience when successfully connecting their various social media accounts and learning new platform features. However, some people mentioned experiencing frustrating customer support interactions, delayed responses, and significant difficulties with content accuracy that made social media posts look repetitive. A few reviewers also noted unfulfilled promises regarding system features, technical limitations with editing slides, and unexpected problems with account billing and automatic renewals.
Auto-generated from all reviews of this business. For reference only.I was able to gain some much-needed information to improve my Success Score. Thank you, Ayra, for all the valuable information.
Thank you for your wonderful feedback, Lyn! Helping our customers better understand the platform and make the most of its features is exactly what we strive for. We look forward to continuing to support your success with Roomvu!
He did a great job explaining and making my meeting beneficial to me and my business! Thank you
Thank you for your kind review, Holly! It's wonderful to hear that your session was both insightful and valuable for your business. Our goal is to provide practical guidance that helps you get the most out of Roomvu, and we're glad you had such a positive experience. We look forward to being part of your continued marketing journey!
Arya was very patient and professional. He thoroughly explained the overall aspects of roomvu and answered all my questions. So far a great start.
Thank you for your great feedback! Making sure every customer feels informed, confident, and ready to make the most of Roomvu is what we strive for, and we're glad all of your questions were answered along the way. We look forward to supporting you as you continue your journey with Roomvu!
Thank you for your kind feedback, Renee! We're so glad to hear you had a great experience. We're always here to support you whenever you need us!
Very good with the information that he gave me. Also, he helped me with other things that he didn’t have to, but had time to do it so he did it! Very good experience with this guy I would recommend him to anyone!
Thank you for your wonderful feedback! We’re so glad to hear you had such a positive experience and that the session provided helpful information beyond your expectations. Going the extra mile to make sure our customers feel supported and confident with Roomvu is something we truly value. We appreciate your kind words and recommendation, and we look forward to continuing to support your success with Roomvu!
Excellent service by Aryan! He is very kind and helpful!
Thank you for your wonderful feedback, Adebiyi! We're delighted to hear you had such a positive onboarding experience. Providing friendly, helpful support is what we strive for, and we're so glad you felt well taken care of. We look forward to supporting you!
Maria was an absolute game-changer for me. She helped me navigate everything I needed and gave me a clear plan to move forward with confidence. She’s extremely knowledgeable, patient, and genuinely invested in helping you succeed. Thank you Maria!
Thank you for your great feedback, Lori! We're thrilled to hear you had such a positive experience and that you left your session feeling confident with a clear path forward. Helping our customers succeed is what we're all about, and we're so glad we could support you on your journey. Thank you for choosing Roomvu, we're always here whenever you need us!
Arya was really good at our onboarding session.
Thank you for your feedback, Andres! We're so glad to hear you had a positive onboarding experience. We appreciate you taking the time to share your thoughts, and we look forward to earning that fifth star by continuing to provide you with the best possible support. If you ever have any questions, we're always here to help!
Thank you so much for helping my MLS questions, Arya today! I was so easy to understand!
Thank you for your wonderful feedback, Kimiko! We're delighted to hear your MLS questions were answered clearly and that your session was easy to follow. Helping our customers feel confident using the platform is always our goal. We truly appreciate your kind words and thank you for choosing Roomvu!
Arya was very knowledgeable about RoomVu. He was also very personable which made the onboarding experience more enjoyable! I'd look for his help again
Thank you for your amazing feedback, Chris! We're so glad to hear you enjoyed your onboarding experience. Making the learning process both informative and enjoyable is something we value, and it's wonderful to know you felt well supported. We look forward to helping you make the most of the platform!
I attended a breakout session this morning and was assisted by Hannah. Hannah was great to work with, she was very knowledgeable about the products but more importantly she was very patient as I am not a computer whiz. Hannah is a great reflection of RoomVu a fantastic company with an even more impressive staff. Thanks again Hannah!
Thank you for your great feedback, Chris! We're delighted to hear you had such a positive experience during your breakout session. Providing knowledgeable, patient support and making sure every customer feels confident using the platform is what we're all about. We're always here whenever you need us!
I am on my second time of utilizing roomvu technology and services and I am super happy to have decided to go this route again, seeing their new additions that they have added to their platform which was great and easy to maneuver in my first year that I had tried it as well. My on-boarding person Arya was a true pleasure to speak with and exceptional in his communication and customer service and patience. But especially I was impressed with how knowledgeable he was. He knew everything inside and out and not just on the platform. But also overall computer wise. Super helpful and refreshing to deal with someone as pleasant. I look forward to many months (or years) ahead.
Thank you for your incredible feedback, Marta! We're honored that you chose Roomvu and that you've been enjoying the new features and improvements we've added to the platform. It's wonderful to hear that your onboarding experience was so positive and that you felt well supported every step of the way. Your trust and continued support mean a great deal to us, and we're excited to be part of your marketing journey for many more months and hopefully years to come!
So patient with me and showed me all the great things. So appreciate it thank you
Thank you for your wonderful feedback, Roya! We're so glad to hear you had a positive experience and felt supported throughout your session. Helping our customers feel confident while exploring all the great features Roomvu has to offer is exactly what we strive for. We look forward to continuing to support your success with Roomvu!
Thank you for your great feedback Marilyn! We look forward to assisting you!
Rick took the time to answer all my questions and explain things so I could understand.
Thank you for your wonderful feedback, Lorie! We're so pleased to hear that you felt supported throughout your onboarding. Making sure our customers have their questions answered and feel confident using the platform is one of our top priorities. We truly appreciate your trust in Roomvu and look forward to supporting you on your journey!
Arya was very patient and kind. He laughed at my jokes, but more importantly, very clearly helped me connect the social platforms. Very happy with the service!
Thank you for your wonderful feedback, Keeley! Making onboarding clear, enjoyable, and easy to follow is exactly what we aim for, and it's great to know you felt supported every step of the way. We look forward to continuing to support your success with Roomvu!
I was having an issue with Constant Contact. I explained my issue to Arya, who understood me completely. We looked at my dashboard together and he patiently explained how to resolve the issue. Which we did. I really appreciated Arya's expertise and assistance. Thank you Roomvu!
Thank you for your wonderful feedback, Scott! We’re so glad to hear your issue with Constant Contact was resolved smoothly and that the session was helpful and easy to follow. Making sure you feel supported while navigating your dashboard is exactly what we aim for. We look forward to continuing to support your success with Roomvu!
Very informative, took his time to explain and answer all of my questions. Highly recommended.
Thank you for your kind feedback, Irene! We're delighted to hear that you found the session informative and that all of your questions were answered thoroughly. Helping our customers feel confident and supported every step of the way is what we strive for. Thank you for your recommendation, and we look forward to supporting you on your Roomvu journey!
Arya was very patient with me and explained everything efficiently and got me set up!
Thank you for your wonderful feedback, Sheryl! We're so glad to hear your onboarding experience was a positive one. Providing patient, clear guidance and making the setup process smooth and easy is exactly what we strive for. Thank you for choosing Roomvu, we look forward to supporting you every step of the way!
I rarely leave negative reviews, but I feel obligated to share my experience so other real estate professionals can make an informed decision. I subscribed to Roomvu in February hoping it would help automate my social media marketing while providing professional, accurate, and locally relevant real estate content. Unfortunately, that was not my experience. From the beginning, I encountered recurring issues including inaccurate or misleading content, generic national real estate posts, content that was not relevant to my St. Petersburg, Florida market, branding inconsistencies, missing branding, incomplete content calendars, and headlines that required me to independently verify the underlying information before I was comfortable allowing them to be published. As a licensed real estate professional, my reputation depends on providing accurate information. I simply could not trust much of the automated content without reviewing, fact-checking, editing, or deleting it myself. Over the course of several months, I made every reasonable effort to work with Roomvu to resolve these issues. I participated in onboarding, attended multiple training sessions, exchanged numerous emails and Facebook Messenger conversations with support, made multiple phone calls, and repeatedly documented specific problems with screenshots and detailed explanations. Support consistently acknowledged my concerns, but I rarely saw meaningful ownership or resolution. Most responses directed me to edit the content myself, adjust my own settings, or advised that my feedback had been forwarded to the branding, content, or product team. Despite months of documented examples and repeated follow-up, the same types of issues continued to reappear. I never felt that anyone within the company took ownership of resolving the underlying problems. Instead of saving me time, I often spent more time reviewing, correcting, rewriting, or removing Roomvu’s content than it would have taken me to create my own posts from scratch. I genuinely wanted this platform to succeed because it addressed a real need in my business. I invested months trying to make it work and gave the company every reasonable opportunity to resolve my concerns. Unfortunately, I eventually lost confidence that the platform could consistently produce content I was comfortable publishing under my name. If Roomvu responds to this review by inviting me to contact support, I want future customers to understand that I have already spent months doing exactly that. This review comes only after exhausting every reasonable effort to resolve these issues through onboarding sessions, training, emails, Facebook Messenger conversations, phone calls, and detailed documentation.
Dear Terry, Thank you for taking the time to share your detailed feedback. We genuinely appreciate the time and effort you invested in using Roomvu, as well as the opportunities you gave our team to understand your concerns and explore ways to better align the platform with your expectations. Throughout our conversations, we carefully reviewed your feedback and discussed it with the appropriate teams. While we understand your perspective, it's important to clarify that many of the items raised were feature requests or preferences regarding how the platform should function, rather than bugs or system malfunctions. Roomvu is designed to provide a balanced content strategy that includes hyperlocal market updates alongside national real estate news, industry insights, and seasonal content. Likewise, our branding options and content customization tools are intentionally built to provide flexibility while maintaining a consistent experience across our customer base. We truly appreciate the thoughtful suggestions you shared. Many of them involved fundamental changes to the platform's design and content strategy. We continuously evaluate customer feedback when planning future improvements, and larger platform changes are prioritized based on the needs and demand of the broader user community. While we weren't able to implement the specific changes you requested during your subscription, your feedback was documented and shared with our product team for consideration. Overall, anyone evaluating our platform is also welcome to log in for free and assess the content quality firsthand before making any commitment. Regarding support, Facebook Messenger is not an official support channel. We offer phone, email, daily group sessions, and dedicated Zoom calls, all of which were available throughout your subscription and remain so. If you'd like to continue the conversation or discuss your feedback further, our team is always happy to connect. You can reach us by email at [email protected]
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