No product and they are making me figure it out
I ordered four shirts from them and have been waiting for quite some time. I received a message, but there was an issue with my shipment. I contacted light in the box and their answer was appalling. They directed me to figure this out on my own and contact the shipping company they used to figure out where my package is and why it’s been lost or turned away at customs. I will never trust or buy something from this group again and now I’m fighting for a refund for something I haven’t received and for something I can’t resolve which should not be for me to resolve. BTW you can’t leave a review on their customer page unless you’ve receive the product. As for your reply it remains ridiculous. I followed those precise instructions only to receive a response that acknowledged how frustrating it is not to receive a package while you also agreed it should not be on the customer to figure out your shipping issue so what was you response...contradictory....you directed me again to go to the shipping company and then you tell me you can't help me because this is beyond the 60 day window when in fact i ordered less than 20 days ago. Nightmare experience and your message indicated you will not process a refund leaving me without product while you enjoy my $183. I will be reporting my experience to VISA