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Lyn R

Australia

1 Reviews
3 Reads
0 Useful

1 review

ShutEye

The app seemed to have bugs

The app seemed to have bugs. The first morning a random recording started at 5:00 am and hour-1/2 before my alarm. I ended up having to turn my phone off and on. About 8 days in it stopped recording data saying I hadn’t been asleep but my “in-bed” times were recorded. Then the calendar stopped working. I had purchased I through Apple so it was seamless to get a refund. Within 24 hours. I did email Shuteye about the issues and they responded quickly but the issues didn’t seem be something that were quickly fixed as they were forwarded to their R&D team. That’s why I’ve given it 3 stars - because of the response times from ShutEye and Apple.

2024-04-07