BEWARE - BEWARE - ABSOLUTE RETAIL MERCHANT FRAUDSTERS
ABSOLUTE RETAIL MERCHANT FRAUDSTERS. The product is SH1T make no mistake about it. Caked on orange coated sh1t. I would NEVER NEVER use this. Absolute CRAP. I stupidly became enthralled by their outrageous marketing spiel and made a ONE-OFF purchase. With that this snide, scrupulous, deceptive, despicable business secretly set me-up onto a recurring monthly subscription which i MOST DEFINITELY AT NO TIME AUTHORISED AND IS UNLAWFUL. They stole money direct-debited with no authority from my account. I actually achieved resolution with that error of their highly unethical judgement. Received it in writing from them that they had cancelled my subscription, and that instance; refunded me (after holding onto my funds for over 2 weeks). NOW, precisely one month later i discover on my bank statement that these scumbags have AGAIN unlawfully and with no authority direct-debited another $58.00AUD from my bank-account. Investigation reveals these scum-bags have deceptively set-up a NEW SUBSCRIPTION - COMPLETE NEW SUBSCRIPTION NUMBER- RECURRING STATUS FOR INTENDED ONGOING THEFT - AND ARRANGED FOR NO SIGNATURE REQUIRED UPON THE DELIVERY (TO HENCE REFUSE THE DELIVERY UPON ARRIVAL). All i've received is automated insincere apologetic AI virtual responses via email. On occasion an actual person making claims they will "assist to resolve this" .. but done nothing to avoid the shipment. I did not confirm shipping. I did not authorise any of the transactions. I rejected their advice to wait up to 6-8 weeks to a) REFUSE delivery, b) Send back to f#ckng China, and then c) AWAIT A BOGUS REFUND. LUXE RESEARCH....and ALL of your many many numerous other alias's you use to scam peoples accounts. YOU ARE THIEVES AND YOUR PRODUCT IS COMPLETE TOTAL AND UTTER SH1T. I HAVE INDICATED MY DATE OF EXPERIENCE COMMENCED AUG 3, HOWEVER THE BS IS STILL ONGOING AND UNRESOLVED. Obviously, I have now involved ACCL and every other applicable Australian Cosumer Law firm. Internationally bought or unauthorised dispatching is lawfully disputed by our Australian dispute guidelines. LUXE RESEARCH YOU ARE SCUM. HOW ARE YOU NOT THOROUGHLY ASHAMED BY ALL OF YOUR UNETHICAL AND UNLAWFUL ACTIONS??? Your product AND your BS customer service is despicable. !!BEWARE!! From TrustPilot FOR Luxe Date: 23 August 2026 Subject: Fwd: Request for information about your experience So I attempt to fwd. more validation via the link, as requested, only to be shut down upon entering my email “thank you for submitting additional info". More backyard loopholes, to desist me from providing evidence! So here is a fraction of my response (limited due to 4000 max.character restrictions): LUXE Research YOU are WELL aware of my case and issues. Since the date which I discovered stolen funds yet again (This is the second time) being duplicated with another unauthorised criminal direct-debit from my bank account BY THIS DESPICABLE SCAM COMPANY. I have sent them a total of 66+ emails, since the date of the discovery of the STOLEN funds from my bank account which total approximately AU$60.00 Upon discovery I immediately investigated to find that they had fraudulently recreated a second NEW subscription number with a recurring direct debit and deliberately delivery set to occur monthly which I have at no time or at any place authorised. When I had an IT expert examine my phone to remove any links or loops that they might have, to further access my funds he was able to discover at least ELEVEN alias’s associated with this company, linking them to my details. I disputed the moment I discovered the theft, masked as a recurring direct-debit from my bank account. Of my 66+ emails, I have received 8 responses. These scammers are masterful at providing automated AI virtual automated CRAP responses (such as the one you see in response to my review here). There is a chance that on 2 occasions the respondent may have been a person who assured me they would assist to revolve my issues. To this end NOTHING has been done, aside from them withholding MY money for oer 3 wks now. As per my review description and as per my numerous emails to them, I again reiterate that this is not the first time LUXE has done this to me. Early July they initiated a first bogus "subscription" after i made a ONE-OFF purchase of this sh1t product, which I, at no time approved or authorised. I HAVE THE EVIDENTIAL EMAIL FROM YOUR OWN AGENT "DANIELA" CONFIRMING CANCELLED SUBSCRIPTION & REFUND. Now it is she, herself that wrote to me 8 DAYS AGO seeking proof of a subscription cancelled, which i produced instantly. NO FURTHER RESPONSE RECEIVED LUXE- we both have my 66+ emails of formal demand, which I can produce, and yet you deny or ignore. Your deception has truly exacerbated my illness. REFUND MY MONEY - YOU ARE DISGUSTING