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Carol Neichter

United States

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1 review

Edible Arrangements

I so am not a person to often follow

I so am not a person to often follow through on issues that in all fairness, are small in comparison to life's bigger problems. However, In still in disbelief that store 611, Cincinnati Ohio, has refused to pick up the phone to resolve issues with fruit that was old and a delayed delivery. The arrangement did arrive the next day however my son took one of the apples that was chocolate coated and stood over the sink and squeezed it while water dripped from it. I'm guessing when it didn't get delivered, they put it in a cold refrigerator and as it thawed on delivery, it turned into mush. I still have been unable to reach the store. Totally ghosted. The arrangement was over $100 including a $10 tip which I obviously regret. What a horrible way to run a company and get repeat business. I just don’t get it!

2025-09-09