Overall a very decent but slow service
Overall a very decent service. I was sceptical at first though but in the end it worked. However, this service is slow. It took them a few days to place the order with the seller, arrange a meet up and then logging the parcel in their warehouse and packaging took a good 2 weeks. The most disappointing aspect was the shipping which was both expensive and unreliable. They chose Fedex which was constantly being delayed (4/5/21 to 7/5/21) and gave wrong delivery estimates. They should allow people to choose from a range of couriers such as DHL or UPS and not limit It to FedEx. Kind of like Buyee (Japan proxy). In the end my items did arrive safely and I’d describe the overall process as fairly smooth. Although as I was buying from Carousell, I had to inform the seller in advance of this service and reserve my items. Additionally, a lot of emails between Carousell and Forwardbuy regarding which account they’d be using to buy from the seller along with shipping arrangements. I recommend this service only for items which are either rare but at a great price or stuff that is exclusive to Singapore. If you have the option to buy from somewhere else such as Ebay then I’d recommend that route as it’s a lot easier and hassle free.