Terrible Terrible Terrible Client service
I have been a member of Trainmore for skme years now. Tho the facilitiea are amazing, the client service is basically lacking. Fake promotions, unclear contract conditions, impossible to get help with your contract, the inplace staff can never help you with administrative questions. I am currently waiting for more than a month to be contacted by client service about their unclear promo conditions of the 2€ discount. After 4 times reaching out, i still dont have an answer. Last year i stopped my membership. Trainmore send me an increased invoice without any explanation. In the mean time i went.tl be treated into a.hospitable so client service was the only connection i had. Again same issue, no response, i received 2 warnings from a collection agency, because i refused to pay before they explain the incorrect invoice. Meanwhile i was in a hospital, worrykng about this shit. Terrible Terrible Terrible Client service. NO PHONE to be able to call. I highly doscourage people from going to thay gym. Its really not woth it anymore unless ypu wamt to get scammed and receive minimal service for hogher membership fee!