The booking process is terrible
The booking process is terrible. For every necessary entry, you are asked if you want to take out completely unnecessary insurance. Super annoying, and the displayed buttons are incorrectly set to bright colors so that you accidentally click on an extra option. Before you know it, you have bought something you didn't intend to. Discounts are shown during the process, only to be removed again at the end. It is remarkable how you try to swindle money out of your customers. JUST STOP DOING IT!