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Geneviève Geny Lacoste

United States

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1 review

Michael Todd Beauty

Don't be fooled

I ased purchthe Michael Todd derma planning tool Sonic smooth Pro+ for $110 on sale from their website. They advertise a superior product with a no question asked refund policy. The derma planning tool looks cheap and the base to charge it is cheap plastic painted chrome to look like metal. I tried the product and it doesn't work any better than the Sima for $40 on Amazon. The replacement blades for the Michael Todd are also twice the price as other less expensive derma planning tools. I pointed out the reasons of my dissatisfaction with the product to them and initiated a return. First of all they wanted me to explain in an email my valid reasons for requesting a return after they advertised that they have a no questions asked policy for returns. Then instead of giving me the refund I was requesting they wanted to refund half of it and let me keep the tool. When I found out that the replacement blades were twice the price of the other brands I requested a full refund and a prepaid shipping label. They provided a prepaid shipping label and did not give me a full refund they kept almost $13 for the shipping. DON'T BE FOOLED

2026-06-09