Very disappointed with NAYAX.
Very disappointed with NAYAX. We were told by Coin Solutions, and confirmed by NAYAX via email, that we could have weekly payments into our account to align with our banking schedule. This was a key reason we chose NAYAX over other providers. After paying for the device and installing it, we were suddenly told that payments are monthly only. This completely contradicts what we were promised. The worst part has been the after-sales service – it has been terrible. Instead of resolving the issue or even acknowledging the miscommunication, we’ve been left feeling ignored and let down. We signed up with NAYAX based on clear assurances, and having them go back on those promises is unacceptable. If weekly payments are not possible, this should have been made crystal clear before we invested in their hardware. Would not recommend NAYAX to anyone who values transparency or decent support after purchase.
