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Xsara Elland Fleetwood

United Kingdom

1 Reviews
1 Reads
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1 review

Pajamasbuy

Scam company, take your money and then they lie to you.

I ordered a costume on the 05/11/2022, it is now 11/01/2023 and I still haven't recieved my order. So, I contacted UK.pajamasbuy a couple weeks after my order should've been delivered as the courier said to contact the seller. I contacted them and was told they'd try and contact the courier to get an update on my order. All well and good. I wait a couple more weeks and I hear nothing back from either the courier or the seller, so I email the seller to ask if there has been any updates. They advise me they are still waiting to hear back and that they would contact me when they did. More weeks pass by so I email again with the intention of a refund as it has now been 2 months and I haven't recieved my order. They then tell me the courier miraculously had contacted them and that the courier couldn't deliver to my address and that I needed to contact the courier. As Evri (the courier in question) had already delivered two items to me in the same week I recieved this email (and had prior) with no issues I believe that to be a lie from the seller. I don't believe the seller contacted the couriers at all and at this point believe they never even had the product to sell off in the first place as my order now doesn't show up when I follow the link from the confirmation email it says it doesn't exist. I am going through the process of disputing my transaction with my bank now.

2023-01-11