Poor customer service, no resolution
Package got lost in the mail and customer support was useless. Every interaction ended with "we'll forward this to the team" — nothing ever resolved. USPS tracking clearly showed the package was never delivered and was eventually returned to sender, so they had proof I never received anything — and still refused to help. Never received any communication about a refund and had to file a dispute myself. They also never confirmed my prescription was canceled. Would not recommend.