False advertising
They advertise 1 free trial class and 27 prerecorded classes once click through he Facebook ad. They gave a free trial class but when I asked for the 27 prerecorded classes they said you only get it when sign up. I complained it was a false advertisement, they didn't clarify or apologies but simply replied 'so do you want to sign up?'(in Chinese as they do not support English customer service) . If this is the response I get before paying, image what kind of service I will get after payment! For the classes, I find the teacher redundant, it is just someone reading the script and waiting for the child to reply. And kids spend a lot of time on thinking how to reply. It would be much better if it was a interactive software through out without the teacher. The class (software) is fixed and is too simple for children already have some foundation.
