Very disappointed - would give 0 if possible
Very disappointed with both the product quality and the after‑sales customer service. I submitted a warranty claim after one of the buttons used to attach the keyboard to the case broke within days of normal use. The issue occurred well within the warranty period, and I provided all required details, including the order number, dates, and photos. Unfortunately, I never received any response to my email sent to the support/warranty team. No acknowledgment, no update, nothing. This lack of communication is unacceptable, especially for a product that failed so quickly. Based on my experience, I am not happy with the product, and the complete absence of after‑sales support makes it worse. I would not recommend this brand unless customer service and product quality significantly improve.