It did not work at all
It did not work at all, not even a little bit, for me. I can see the material clogging my pores. Despite following the instructions very carefully and reaching out to support and using every one of their tips, it did not remove even a little bit of pore dirt. I even have a commercial clothing steamer with a high steam output that I carefully used to steam my face, and also tried exfoliating first before one session. After 3 attempts I gave up, and sadly there are no returns or refunds due to it being a personal product. The most upsetting part is creating e-waste, because no one else will be able to use this device now.