CRCreality★★★★★
Creality is a scammy company.
Creality is a scammy company.
I have 3 Creality printers but all of them borke down at some point and the customer service was garbage. I bought an ender 6 they promissed me that it comes with a meanwell supply, but it came with some horible chinease ripoff. When I demanded they send me a replacemment they said that "the meanwell is not comaptible with this machine"
I have an ender 5 plus it came with a broken stepper and they sent me the wrong replacement part FOUR times!!!! They also sent those parts from china so each part took a month to ship meaning that my machine was unusable for 4 months. At the end I just ordered a stepper from a CNC shop and that worked simultaneously but it did cost me significantly more.
If you think PayPal will refund you for the damage well you are wrong, Creality will just tell you to send the machine back at your cost and they might pay you back if it arrives... Well don't do that if you don't want a lot of headache and your money lost.
They lie, they pretend not to understand issues and they save money on parts that are essential.
If you are not an engineer or a tech savy person DO NOT BUY from them.
If you are not prepared to rebuild these machines and spend potentially $200+ dollars on them again DO NOT BUY from Creality.
Also if anyone is interested in a class action lawsuit against them count me in!
2021-09-06Helpful 1
CRCreality★★★★★
Creality is a scammy company.
Creality is a scammy company.
I have 3 Creality printers but all of them borke down at some point and the customer service was garbage. I bought an ender 6 they promissed me that it comes with a meanwell supply, but it came with some horible chinease ripoff. When I demanded they send me a replacemment they said that "the meanwell is not comaptible with this machine"
I have an ender 5 plus it came with a broken stepper and they sent me the wrong replacement part FOUR times!!!! They also sent those parts from china so each part took a month to ship meaning that my machine was unusable for 4 months. At the end I just ordered a stepper from a CNC shop and that worked simultaneously but it did cost me significantly more.
If you think PayPal will refund you for the damage well you are wrong, Creality will just tell you to send the machine back at your cost and they might pay you back if it arrives... Well don't do that if you don't want a lot of headache and your money lost.
They lie, they pretend not to understand issues and they save money on parts that are essential.
If you are not an engineer or a tech savy person DO NOT BUY from them.
If you are not prepared to rebuild these machines and spend potentially $200+ dollars on them again DO NOT BUY from Creality.
Also if anyone is interested in a class action lawsuit against them count me in!
2021-09-06Helpful 2
