dreadful customer service
Order only if you are willing to gamble on getting the correct size because if you don't forget about it. The customer service is absolutely dreadful. I ordered my fourth pair which turned out to be a size nine. I sent them photo's that compared the previous size seven's and this pair. They said that since the pair in question was stamped a size 7 there was no problem but they did allow me to send them back. After many e-mails and requested photo's I finally received some of the money back six months later. The shoes are so great. I wish some American company would make similiar ones.