Vpost lost my package at the Australian…
Vpost lost my package at the Australian warehouse. Australia Post has provided me with the details that the package was delivered on 13th Aug. When I contacted Vpost and responded to their email with my purchase invoice and proof of delivery, they wanted to know the name of the person who received the parcel. Australia Post only told me their driver gave the parcel to a man, I don’t know anymore than that. I am sure Vpost can check with the time and date of delivery that was given. I have not heard anything from Vpost since then and it has been more than a month. Tried calling customer service but after waiting for 20 minutes on the line I decided to hang up and write this instead. Somebody has to take responsibility for my lost package.