Don't expect your goods but finally money back.
The first week of December I ordered an "Early Christmas Gift" for the value of 68 USD. Finally on the first day this year (January 2nd) the tracking information showed, that it left Rotterdam to be delivered (middle of the Netherlands). Communication with this company gave only answers as "please be patient", "give us a couple of more days". Not information about the logistics like DHL, Fedex, UPS, PostNl or any other transporter. I asked reimbursement: no response. CORRECTION: Flupacetter has paid my money back. One day later... well done!