Difficult/impossible returns…
The products are get what you pay for tbh...seem true to size for me personally etc. However, the after sale returns system is a joke! Makes it near in impossible to return if you live in the UK! I've had this problem before and they wanted me to pay for the return to China (lol). It was claimed I had just changed my mind and therefore should pay...but that was not the case! The elastic around the dress was about 20" on a size 20! I've just made another order to give them another chance...try returning an item...it is impossible on the app or smart phone! If you get in touch with the live chat it's a bot...if you send a message it's a bot! So infuriating! Try Shein instead, same kind of company but the returns are free and easy 😠