Movers Beware!! You belongings are about to go on a skydiving adventure.
I don't understand a 4-Star rating here. SURELY the company paid somebody something for it. I'm forced to give a 1-star--but I would prefer to give 0-stars. I would call my experience with this company a NIGHTMARE. They gave me a quote, then up-charged me on pickup; took all my things "somewhere"--unloaded--repacked a bunch of stuff, re-loaded onto another truck, made me wait 2 weeks for delivery, during which I camped out at my new home. The boxes/cartons from this "professional mover" looked like they had been on a skydiving expedition; stuff just thrown in any old way. 2 gorillas from the zoo could have done as well. I am a collector of antiques, fragile, one-of-a-kind things that I clearly asked if they were competent to handle. Of course, they said they were. If ONLY I could show you pictures. Hand-carved, hundred-year old or more irreplaceable things--smashed, after I specifically point out their frailties. And they have a BBB rating of A+, which I'm sure they paid for. And ATTITUDE: This company on the front end knows you on a first-name basis. Then when you've signed on the dotted line, they could not care less about your convenience, what happens to you between pick-up and delivery...and it could be 3 weeks where you have to camp out. Their staff know NOTHING. Packing folks: NOTHING. You have a question: call Customer Service and leave a message. Or if you're lucky, get some snippy rude, Phyllis to tell you how it's going to be--and cares nothing for your schedule, convenience. PAYMENT: Oh they can't take any ordinary form of payment. You have to go to a bank and pull out fist-fulls of cash as if it were a Mafia payoff. [arrange ahead of time] OR joy, joy--go to a Post Office and buy a postal money order, where they again won't take anything but cash or a debit card. [What's wrong with a credit card?] All in all -- they are a nightmare. So, avoid this company at all cost, and help us demand more regulation from our states of this predatory industry.