I ordered 2 torches from lightmalls
I ordered 2 torches from lightmalls, and after taking a month to arrive (seems standard so I knew it would be a wait), when it did come they had sent the wrong colour, I then asked them if they could pay for the shipping to return the item as it was an error on their part, any company I've ever dealt with that have sent the wrong item has done this no questions asked, they proceed to offer me some money back for their error(if you want this option keep pressuring them as they started at $3 and after back and forth they went to $10), but when I told them I don't care for money off, it's not the colour I ordered, they tell me they don't want me to return it as they probably won't get it, finally they accept for me to return it for my money back but even after asking for them to pay for my return, as again, it's their fault, why should their customer have to go out of pocket for something I had no control over, they shipped the wrong item. So I paid to ship it back to them, tracked and signed for, now it's in their city and the courier is claiming no one is in, so they probably gave me the wrong address or something and I'm now down the price of the torch, the price of international shipping tracked and I don't have the torch, really wish I had read this was only a 3.8 on here, and took in the other bad reviews as a lot of the good ones look very generated and automated to inflate their score. Stay away.
