Could communicate a bit more with customers, but over all great company
I used passion planner for years. I started out with their free digital downloads which i used in a 3 ring binder. Finally I bought one of their undated planners in a beautiful shade of green. I loved it! While I sometimes wish the pages were more colorful (instead of black and white), I love that most of my pens do not bleed through the page. I love that the book lays flat. And I love the Monday start option! The only thing I don’t love is that when I tried to purchase my planner for 2022, almost 2 weeks went by with no updates. I decided to reach out myself. I had a very helpful service rep explain that there were some issues regarding available stock and that they were waiting on that to be sorted out. She offered me a refund, which I appreciated, but it would have been even better if they had reached out to customers when they realized the issue. I don’t have instagram or twitter, so after I placed my order I was kind of in the dark until I investigated myself. They have excellent customer service though, my representative helped me with only 1 email. I found a different planner to use for next year, but I hope to come back to passion planner for 2023! Can’t wait to see what designs they come out with next.