HORRIBLE- dont waste time with this company
So I ordered costumes for my kids, They stated 1-3 business days to ship and i paid extra for express shipping to hopefully get in time. I emailed the company several times and was told it has been told to ship item soon as possible should be sent within two more days, and was even told “ Can you wait?. When i was over 10 business days still item was NOT shipped yet! I told them just to cancel, they replied several times with “are you sure?”. Once i told them yes, please just cancel as your website is deceiving with when the items will be shipped. They then tried telling me I will only get 50% money back— even though my item NEVER came! I am now disputing with the bank as now they refuse to answer any of my emails! Please dont ever use this company!