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Elizabeth Grace

United States

1 Reviews
3 Reads
1 Useful

1 review

Target

Horrible customer service

If I could give a -, I would give a -10. The customer service is absolutely horrible. I bought a bike hitch rack. Unfortunately, it was the wrong size for my SUV. I received it on May 2 and I tried to return it on June 2, within 30 days. I called and they told me to go to the store. Then they said that it was a third party vendor. I rushed to the store and the guy asked me for the cc that i paid with. Unfortunatelly, I didnt have it with me. I rushed home to get it. When I got there there was anothe guy, very rude and he told me that there was nothing he could do. He was the manager and he could not refund anythig, even though, the previous guy was going to do it. Today, I called to try to speak with a supevisor. Refused to do it. I was on the phone for over an hour transfering me with the third party. They hung up once and I had to start all over again. At the end, they refused to help me. The woman told me to contact the vendor. I tries but its through target. TOTALLY INCOMPETENT. I will stay away from TARGET. Never again

2026-06-09Helpful 1