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Ap

United States

1 Reviews
8 Reads
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1 review

ResortPass

Double Charged!! Reserved two day rooms through resort…

Reserved two day rooms through resort pass for a late flight and I was double charged - once by ResortPass and again by the hotel directly. I had to put a credit card down as a $50 deposit per room during check in and was told it would be released upon check out. When I returned home I was actually charged an additional $98 per room by the hotel directly in addition to the full amount I prepaid to ResortPass. I called the hotel directly and they insist I take it up with resort pass. Resort pass is also putting the blame on the hotel. Not getting much help. Beware when booking.

2026-08-08Verified