I placed an order online to be…
I placed an order online to be delivered between 8pm - 9pm which never arrived. I called asda's help line and was told a manager would call me in the morning between 8am-9am to arrange a new delivery slot. No manager has called its now 10.30am. No txt or email to say my delivery wasn't coming or sorry for the delay. Again I called the help line to be told my order has been cancelled and my money will be refunded in 3-5 days. I'm disabled and order by delivery for a reason. Now I need to wait 5 days just to get my money back before I can order again. Still no explanation to why it wasn't delivered or why its been cancelled. Asdas service has gone way downhill. I spend thousands of pounds in asda but will now be taking my custom elsewhere.