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Joy Ng

Singapore

1 Reviews
3 Reads
0 Useful

1 review

Pelago by Singapore Airlines

I wanted to cancel my booking but it…

I wanted to cancel my booking but it was revealed to be non-cancelleable. This was NOT made known to me when I was booking. Also, they said i get 24/7 support as an Elite Silver Krisflyer member but it was not true. I needed help at night and the AI just said they are offline.

2026-10-18