Updated: Customer since 2019 but not sure if I will continue to be
I have been purchasing merch from this company since 2019. I love the vibrant fun designs because my partner dresses very colorful so I would buy him an hoodie and/or a t-shirt at least once a year. Sadly, over the years it seems as though the quality of material is going downhill while prices are either the same or more expensive. The material on both shirt and hoodie is so thin and while it feels soft, it doesn’t keep you very warm compared to the hoodie I got him in 2019 which he still has. The hoods are no longer double lined and the seams in the shirts and hoodies start to unravel after the first wash. I’m really disappointed because I love this company but with the thinner feeling material and seams coming apart so quickly, I’m not sure I can continue purchasing from here. I had noticed that the tags no longer say “Made in California” but “Assembled in the US” so maybe it’s the outsourcing? I’m not sure but I hope someone sees this and helps with the quality of material being used. UPDATE: I wanted to update my review as Joanna from customer service was so kind and helpful. With a big company, it’s easy to feel like your feedback will be lost in the wind but I feel heard. I was surprised that someone reached out explaining what was going on rather than provide excuses. I’m willing to give them another try because of the special place it holds. I will update my review when I do but until then, I wouldn’t completely discredit this company. They do seem to care and I do enjoy their products.