Absolutely horrible
Absolutely horrible! Ordered month ago and still have yet to get 400 dollars worth. I paid for fast shipping. Customer service is 0. Do not buy
About iEDM.com
Data updated- Website
- iedm.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 20% (3/15)
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About this business
Shop made in America rave clothing and festival fashion. 100's of unique styles and collections. Hoodies, sweatshirts, leggings, tank tops, light up accessories, tapestries & more! Custom designed wearable art and premium accessories. Shop worry-free w...
Written by the business, not verified by us.Is iEDM.com legit?
iEDM.com (iedm.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 20% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the high quality materials, exceptionally vibrant colors, and unique clothing designs that stand out at festivals. Many people find the merchandise extremely comfortable, durable, and capable of washing well without losing its aesthetic appeal. Consumers also appreciate the responsive support team and the smooth purchasing process offered during sales. Though some customers experienced long shipping delays and extended wait times for packages to finally arrive. A few reviewers were also dissatisfied with unexpected sizing discrepancies and occasional manufacturing flaws found in certain items. Others mentioned difficulties receiving timely responses when attempting to resolve these specific order issues.
Auto-generated from all reviews of this business. For reference only.What people say
Awesome Customer Support!
I've had a great experience communicating with their customer support manager. She did all she could to accommodate with the sizing for my hoodie purchase. In all, I've always appreciated their quality designs that came with reasonable pricing. I think iEDM has great merch and an awesome customer support team. It does make my day when they go above and beyond to help make it right!
iEDM is one of the best rave clothing manufactures ever!
iEDM is one of the best rave clothing manufactures on the market. The shirts are true to the image that you see on the site, quality faberic and printing. Not a gimmicky drop ship crap that you get from China. I washed the shirt a few times after I got it - not signs of fading at all. When they say the order will arrive in 5 days - they mean it. Is the shirt a bit pricy - yea. BUT! you're paying for quality product that will hold up.
Second time ordering from them and the…
Second time ordering from them and the styles and comfort is top tier. It also travels well because it doesn’t wrinkle and the price and value is amazing! Looking forward to my next buy.
Great Product Even Better Customer Service!
I got my rave gear from this company a few days from EDC. Lo and behold I ordered my normal size and it turns out I needed to size up. Joanna from their Staff Support helped me get my new items shipped to a new address in Vegas where I was able to receive my items just in time for the festival. Items came out perfect fitting and exactly as described. Got a ton of complements on them too! 5/5 would buy again!
My order was irregular and they got…
My order was irregular and they got right on it. They sent me a new one very quickly Great customer service! I highly recommend IDEM!
Perfect find
Ordered a beautiful top to match an outfit I put together for Forbidden Kingdom! Loved the texture and fit. I will have to use this site again for next event 🖤
Not worth it
The merchandise is not what they show on the website. The print is misaligned and appears offset. The material is not comfortable. The return process requires a shipping fee, restocking fee and asks for photos of the merchandise. I would not order another product from them.
I ordered a down the rabbit hole shirt…
I ordered a down the rabbit hole shirt and it’s amazing. From the deep color and the quality of the shirt is just perfect. This was my first order I’ll definitely shop here again and recommend it to everyone!!!!
Love this shirt its one of my favorites…
Love this site its one of my favorites 😍 So comfy and colorful! I have all their crop tops and wear them everyday to the gym. I've washed them a bunch and hang dry and the colors hold up well. They have so many awesome designs. Most of their sizing is on point, if you're ordering a crop sweatshirt though I would size up!
Amazing designs and quick shipping
Between the designs, communication, and quality of the products … I am incredibly happy. I have received so many compliments on my imaginary friend shirt. It feels comfortable and breathes well as well. I’ll definitely be ordering from them again.
iEDM is my go-to online store
iEDM is my go-to online store. They have an extreme amount of merchandise. I started with T-Shirts. Once I got them and saw the quality of them I came back for hoodies and my wife outfits. For me, I like my stuff a little loose so I buy them one size bigger.
10/10 Customer Service
The customer service is topnotch. I had a question about my order and they answered super fast. Great products too. Joanna was top notch.
Best Damn Rave Wear Site there is
Best Damn Rave Wear Site there is! My first time ordering from those guys I ordered two fits and mask, I made an error and they corrected it!! It took some time but the point is they did it! This is the only site where I buy my rave gear! An it will remain the only site today tomorrow and until the site crashes for some odd reason! KEEP IT UP! And don’t stop!
Poor customer service
We purchased a second pair of tights by mistake. We filed a return request immediately upon delivery according to their return policy. We received a robo reply stating a customer service agent would contact us. Two weeks later and no contact.
Awesome DESIGNS!!!!
Awesome DESIGNS!!!! I have SEVERAL !!!!! I RECIEVE MANY COMPLIMENTS!!!!❤️❤️❤️
My last order has me stoked
My last order has me stoked! They went above and beyond! Can’t wait to buy more festi clothes!
iDEM hoodies have changed
I have bought their hoodies over the last few years, they WERE excellent. I bought one recently for my daughter. I was shocked. No longer is the hood lined, cheap, white, string on hood, the material is thinner. I am so disappointed. I loved their products, no longer is that the case. When I wear what I have I get compliments all the time. Now, their products are cheaply made, unfinished and still high priced! I did send the company an email. Not even crickets in return. Very sad. I won't be buying any more. I was asked to add more here. IEDM had quality hoodies, they no longer line the hoods, it looks cheap, not finished. I am so disappointed.
Great gear
Great gear. I’ve shopped with them for years. I have pullover hoodies, zip hoodies, tanks, tshirts, and even a blanket. They all get complimented. Even the ones that are 8 years old!
Always backing up their purchases even…
Always backing up their purchases even if it takes them time
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