We recently bought a garage shelter in…
We recently bought a garage shelter in September/2025. Had it up for not even 3 months and canopy all ripped in half. I contacted them and they would not replace the canopy! No hurricane happened here and they said due to weather conditions they would not cover warranty? Never again will I buy from them as paid over $540.00 and discourage others as well. Would put the pictures of the damage but doesn’t allow me this option. But I did send photos to the company as they say it has a 1 year warranty but they don’t stand behind it. Today is January 19/2026 and I called weeks ago as supposedly customer satisfaction is important to this company? Still no call back as I was told a supervisor would call me? If I could give no stars I would. Today is January 20/2026 finally got a email that they will replace cover and ends free of charge. Now this is customer satisfaction. Thank-you! Shelter Logic.