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Cass Bass Martin

United States

1 Reviews
5 Reads
0 Useful

1 review

etrailer

This place is horrible

This place is horrible. The customer service is terrible and don’t even think about trying to cancel an order without calling Mon-Friday. I placed an order on a Saturday and realized that it would not work for me but because there is no way to cancel it, they sent it out in spite of a bunch of emails I sent to cancel. So after I got a hold of them they emailed a return authorization however I would have to PAY THE SHIPPING TO RETURN IT. Customer service was terrible. I will never buy anything from them again. Never had this problem with Trailer Jacks. I’ll give them my business from now on.

2025-08-04