Deposited £400 & watched it disappear
Deposited £400 and watched the balance grow to £745. When I attempted to withdraw, the platform repeatedly displayed error messages and would not allow me to submit a withdrawal request. Contacted several account managers — passed between four — all of whom assured me I could “withdraw at any time.” Made it clear how distressing the situation was and how badly it was affecting my mental wellbeing. Despite this, none of them helped me complete a withdrawal, and the system continued to block every attempt. Raised the issue multiple times and received only empty promises. During this period, and without my consent or any ability to intervene, my account balance suddenly dropped from £745 to £4.34. When I challenged this, claimed they had “no record” of any withdrawal attempts — even though their own platform had prevented me from submitting one, something I had repeatedly reported to staff. This is not normal trading risk. I had carried out what I believed was due diligence beforehand, but after this happened, I looked deeper and discovered many similar reports describing the same pattern: blocked withdrawals, evasive account managers, and sudden balance loss. Have since learned that the promotion advert I clicked was AI. This experience has been deeply upsetting. The situation placed a heavy strain on my mental health. Understand that trading involves risk and accepted that from the start. However, the inability to withdraw funds, repeated system errors, contradictory information from staff — even after I told them the harm this was causing me — and the sudden collapse of my balance while I was actively seeking help is not normal or acceptable practice. Please research thoroughly before engaging. If something feels wrong, trust your instincts. Based on everything I experienced and have learned since, I cannot recommend t4trade to anyone, particularly not to vulnerable people. AVOID.