Bad communication and slow shipping
Some items they sell ship from the manufacturer and I ordered over a week ago with no ship date in sight. They tell me it might not ship for over a month. I tried to cancel, they said they would in less than 48 hours. Then 1/3 of my order ships and I cannot cancel anymore. No idea when the rest of my order is going to ship. Likely won't receive in time for Christmas. Everyone at this company is clueless and they don't know how to work with business partners to take care of the customer. Don't sell carhartt if it's going to take over a month to receive. Will never shop at DXL again and do not recommend this site to others.