Dispatched from China and lying customer service
In short, this company is based in China with long dispatch times, long shipping durations and dishonest customer service. Would I recommend? Hell no. This purchase was made by targeted ads on instagram. Product looked fine and I purchased a Tee-shirt. I received no email confirmation or delivery note. The only proof of purchase that I had was a bank transaction 2 weeks past and still no update, so I contacted them. I received the reply. 'Thank you for reaching out to us and bringing your concerns to our attention. We are pleased to inform you that your order #******* is currently en route to the destination. We understand that waiting for the package to arrive can be frustrating, but the shipping time is normally 1-3 weeks after the carrier's warehouse has sent out the package' I entered the tracking info onto the couriers website and noticed it wasn't even collected by yet. I requested a refund. They advised me 'Unfortunately, we are unable to cancel your order and issue a refund at this time as it is already in transit and we were unable to intercept the transportation. We sincerely apologize for any inconvenient caused.' I called them out on their incorrect infomation and sent them the screen shot of the tracker which they then decided to offer a refund but it'll take 6-9 business days. If you read the other complaint comments, they all mention similar stories and some complain about expensive return shipping which often out prices the goods themselves. 0/5 review.