This company is a complete nightmare
This company is a complete nightmare. I started having issues with nothing growing on my Gardyn within months. They'd point me to their troubleshooting article, replace plants that didn't grow, and call me to troubleshoot. Nothing worked, but I had to wait weeks between complaints. They effectively timed out my warranty by blowing off the fact that they sent me a defective product. They never offered to exchange. They wouldn't even refund a month of credits for a product I can't use. Avoid this company completely. It's such a joke and made very badly. If it's so temperamental, why is it made in a way that it has to be completely taken apart to clean like monthly? It doesn't even make sense. Customer service is as trash as the product.