Not a very good pet app
Not a very good pet app. I've been on there for a year and a half as a pet sitter have not gotten a single job. They charge an extraordinary amount for commission and it ends up where it's too expensive for the customers. On the map I'm clearly designated in my area and yet people contact me from areas that are far away. Their customer service is hopeless. Since a lot of them are either from Singapore or from Malaysia they have a different way of operating. And it's very different from the US. And there's absolutely no clarity. When I communicate with the customer, the company sends me some kind of a stupid message on email saying not to communicate with the customer or I will get restricted, but the whole point is is when the customer reaches out to me, I need to communicate with them to see if we're a match in regards to me as a pet sitter for them and vice versa. It's just ridiculous it's just badly managed. Rover is so so so so much better. And I get continuous work and make money with them and their commissions are not that high. I finally deleted the app with Petbacker because they're useless, just draining people. I also do believe that some of the five stars that they have is from friends family and customer service reps in Malaysia to beef up there star ratings. If you look at the names they're all Indonesian names. Or most of them. Therefore, I don't feel all the five-star ratings are reputable. Because I feel that most likely some of them are not real reviews.