Scent-sational experience
I was gifted a ScentBox 6 month package and so far I’ve had a I’ve ‘Scent-sational adventure’. It’s a great way to try different perfumes. The little atomisers have been delivered on time and the colours are lovely. Customer service is good, this month I had a small issue trying to select my choice of perfume, (I input my choice for March, inadvertently selecting it twice for it to show on April’s calendar too. I couldn’t find a way of deleting it so refreshed the page resulting in not being able to access the March calendar at all. I Emailed ScentBox Sunday asking them to amend and confirmed my choice of sample. I received a friendly response well within 24 hours, explaining I had been late submitting my choice and that the ‘default’ sample had already been dispatched, however as a goodwill gesture, they are also sending me my choice for this month. So overall I’m really happy with ScentBox customer service and all the perfumes I’ve had so far .