Wow what a waste of time
I needed a second key fob after my extra one broke. It took 2 weeks to get the key. I had to dig through the website to find out the "quick easy 15 minute" syncing requires a programmer that I need to rent for $70+$70 security deposit. Another 2 weeks go by, I get the programmer and 2 hours later and 20 error messages the AI customer service bot tells me my vehicle cannot be programmed and to return it. Now it's a week later, Tom's has received my return and I still have not been refunded. The AI told me it takes 14 days to process it and on top of that they are dinging me for the shipping fees! So I am back to zero with no extra key fob. Save your time and go to a local locksmith instead. Oh and you know what the funny thing is? The owner of Tom's Key isn't even named Tom. It's Mike! More lies!