Crossbar Hardware Missing!!
I ordered crossbars for my Jeep so I could install overhead storage for my cross country move. I ordered them in early May and received them within a week, however, ALL of the hardware was missing. I reached out several times to Extreme Terrain and explained that I needed the hardware immediately because I was moving out of state on June 8th. I did not receive the hardware in time, so I had to pay a shop that had the parts, to do it for me. I also had to have them install the over head storage for me as well because I could not do it by myself. The installation cost me $400. I paid $100 for the crossbars and $300 for the overhead storage container. This is so upsetting. I drove 3 hours to my father in laws house to have him help me install the crossbars when I received them. Only to discover that we didn’t have what we need. I took a huge hit financially and had this additional stress while preparing for my move. I received the missing hardware at my new residence a few days ago, a full month after I called in to get the hardware immediately. I recommend NOT ordering product from them.