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Thomas Baker

United States

1 Reviews
9 Reads
0 Useful

1 review

Broadmoor RV SuperStore Inc.

After the initial purchase

After the initial purchase, I was quite pleased and gave high marks. The salesman was fantastic and responsive. Within the first few weeks, the low quality of workmanship on the trailer became apparent and the QA of both Forest River and Broadmoor are below average. Being on the west side of the state, returning to Broadmoor was not a choice. Between the solar control being mis-wired, the inverter not working and various trim pieces coming off, I cannot give high marks anymore. All of the above mentioned were problems from the factory but should have been caught by the Broadmoor technicians. I would still come back to shop and will even recommend Broadmoor for a possible dealership to others but with a strong caveat that upon purchase, go through the unit with a fine tooth comb and make sure all systems are tested in the buyers presence. Trouble shooting over the phone is not fun and as with the solar controller, took a number of days of phone tag. I will say that your head mechanic was very helpful. Not sure of the date of purchase.

2024-01-26Verified