I hate robots.
This was one of the most pleasant shopping experiences I've had in long time. In the age of automated response and robot answering service, Threadless maintains the most important element of human interactions: humans. I dealt with the same person throughout and she was kind, helpful and quick to respond. The satisfaction guarantee is no lie; when I made a mistake in my order, it was corrected at no charge. Shipping is quick with accurate tracking info provided and the products are great quality. I wish every company operated like this one. Very pleased and highly recommend.