Bad transaction in every way
After making my order, I never recieved conformation or tracking number. Serveral requests by email were ignored. After filing a complaint with paypal, I finally heard from them, but it was too late to cancel the order. The shoes came, and the first time they were tried on, three 'lace hooks' popped off. I emailed their customer service and they asked if I would be happy receiving an $8 refund (the price i paid was $97) and they suggested I take the shoes to a repair shop. There are no shoe repair shops in my area and i feared that there would be further issues with lace hooks and eyelets as they appeared to be very low quaility, so i requested return information and never received a response. I am currently continuing my case against them through Paypal and looking into weather my debit card issuer can take action. I would not recommend doing business with this company.