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Mark Foo

Singapore

2 Reviews
3 Reads
0 Useful

2 reviews

Lazada

Beware about buying electronics on…

Beware about buying electronics on Lazada. I bought a coffee grinder which broke down within 4 days of delivery. I actually made attempt to contact the merchant who was non responsive. This merchant then game the system by writing to me after I raise a refund request, and very quickly cease communication upon canceling my request. I dispute this case with Lazada whose customer service (CS) claim I lack evidence and did not communicate with the merchant, despite me sharing the video in the dispute submission. I have already contacted my bank card center to dispute this payment. This is all within 15 days of receiving the item.

2024-12-26
Vpost

VPost asked customer to prove warehouse staff has received parcel

Please DO NOT USE VPost, especially for shipping parcels from US to Singapore. My Amazon US order was delivered for over a week, and was never tracked by VPost. After sharing my Amazon order receipt as well as UPS tracking code, VPost asked me to share a Proof of Delivery with signature of their US warehouse employee. AVOID PLEASE!

2022-01-25