Book Marketeers Owes Me $19K for Products and Services Never Provided
I am writing to share my deep disappointment with the services provided by Book Marketeers, to whom I entrusted nearly $20,000. Despite paying in full, they failed to deliver the promised APP and the marketing services they guaranteed, including advertisements in the New York Times and a billboard in Times Square, which were supposed to be provided in 2023. Over the past year and a half, I’ve been passed from one manager to another, including the high level roles, each promising that my issue would be resolved and my money returned. Sadly, none of these assurances have been honored. After I posted a review in June about my experience, Book Marketeers contacted me, assuring me they would refund my investment if I removed the review. Trusting their word, I took the review down the same day. I was supposed to receive the first refund on July 2nd, 2024, but to this day, I have not received anything. Now, no one answers my calls or replies to my emails. I can provide all emails, receipts, and contracts to anyone who needs more proof. This is one of the last emails "Hello Rosa, As per your discussion with Mr. Xxxx. A partial amount will be refunded to you on 2nd of July. And also we will be completing the refund in 6 months through the same partial refund. Thanks & Regards, ______ Project Manager "